Privacy policy for service enquiries and workshop data
We collect only what is needed to respond to service requests and to keep accurate bench records.
Quick overview
We store enquiry data for communication, scheduling, and documentation only.
Email: [email protected]
What we collect
Name, email, selected service, and the instrument notes you submit through the request form.
Why we collect it
To prepare a service scope, confirm pricing, and keep a history of work performed on your instrument.
How long we keep data
Records are kept as long as needed to support repeat service requests and warranty questions.
Your choices
- Request access to your data record.
- Ask for corrections if details are inaccurate.
- Request deletion when no longer needed for service history.